CONPOT

Delivery & Returns

Delivery

We currently ship to the UK, USA and most European addresses. Please email hello@conpot.co.uk if shipping to your country is not available. See more information under 'International Shipping' below.

As we are sending breakable items please ensure you use an address where someone will be present to sign for and accept your parcel.  

In stock items will be dispatched within 2 working days. We will notify you when your order has been dispatched. If an order is urgent please email hello@conpot.co.uk

Rates are calculated by weight at the checkout stage. Product weights are listed below.

Delivery Weights

Votive 0.3kg

Small 1kg

Medium 2.5kg

Hanging Planter 4kg

Tray 5kg

Large 18.5cm 5kg

Large 23.5 8kg

Extra Large 25kg

UK Shipping

UK orders weighing less than 2kg will be sent via Royal Mail 2nd class. All European and other UK deliveries will be sent via courier. Deliveries are made Monday to Friday, please contact us if you require weekend delivery.

UK delivery is free for all orders over £70. To activate free shipping please enter the code ‘free70’ at the checkout.  

International Shipping

For orders of multiple large planters outside the UK, please email hello@conpot.co.uk for a quotation as additional shipping charges may be incurred.

Please note shipping does not include customs charges.

 


Returns 

Please note we do not offer refunds unless an item is faulty. In the unlikely event that there is a problem with your order please email hello@conpot.co.uk