Delivery & Returns
Orders are all dispatched on Saturdays. If you require a quicker dispatch, please email email@example.com before placing your order.
We currently ship to the UK, USA and most European addresses. Please email firstname.lastname@example.org if shipping to your country is not available. See more information under 'International Shipping' below.
As we are sending breakable items please ensure you use an address where someone will be present to sign for and accept your parcel. Please note if no one is present at the delivery address to receive the order, the customer is responsible for any costs incurred.
In stock items will be dispatched within 2 working days. We will notify you when your order has been dispatched. If an order is urgent please email email@example.com.
Rates are calculated by weight at the checkout stage. Product weights are listed below.
Hanging Planter 4kg
Large 18.5cm 5kg
Large 26cm 8kg
Extra Large 25kg
UK orders weighing less than 2kg will be sent via Royal Mail 2nd class. All European and other UK deliveries will be sent via courier. Deliveries are made Monday to Friday, please contact us if you require weekend delivery.
UK delivery is free for all orders over £70. To activate free shipping please enter the code ‘free70’ at the checkout.
For orders of multiple large planters outside the UK, please email firstname.lastname@example.org for a quotation as additional shipping charges may be incurred.
Please note shipping does not include customs charges.